Privacy Policy | Top Notch Transmissions

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Effective Date: March 24, 2026

Top Notch Transmissions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

Personal Identifiers: Name, email address, phone number, and mailing address.
Vehicle Information: Make, model, and service history.
Payment Information: Processed securely via our third-party payment processors.

2. How Data is Used

We use the information we collect to:

Provide and maintain our automotive repair services.
Process transactions and send related information, including registration and invoices.
Communicate with you about appointments, repair statuses, and promotional offers.

3. SMS Opt-In and Communication Details

By providing your phone number and opting in via our website forms, you consent to receive recurring automated marketing and informational text messages (e.g., appointment reminders and repair updates) from Top Notch Transmissions.

Consent: Consent is not a condition of purchase.
Opt-Out: You can unsubscribe from SMS communications at any time by replying “STOP” to any message.
Help: Reply “HELP” for more information. Message and data rates may apply. Message frequency varies.

4. Cookie & Tracking Info

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security Practices

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

6. User Rights (Access, Update, and Deletion)

You have the right to:

Access: Request a copy of the personal data we hold about you.
Update: Request that we correct or update any inaccurate personal information.
Delete: Request the deletion of your personal data, subject to certain legal obligations.
Unsubscribe: Opt-out of any future marketing communications at any time. To exercise these rights, please contact us at [Insert Phone Number or Email].

7. Clear ‘No Sharing’ Statement (CRITICAL)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service, is permitted.